We will be on hand to help you with any aspect of your claim to ensure you receive all the support you need to settle the claim as quickly and efficiently as possible.

How to make a claim

Should you need to make a claim, please contact our office first on 01772 432947.

Our Opening Hours: Monday – Friday 9.00am to 5.00pm Wednesday 10.00am to 5.00pm

Out of Hours Assistance

If you have had an incident that needs urgent assistance out of our office hours, you can report the claim directly to the Insurance Company. Here is a step by step on how to do this:

  1. Get your current Insurance details to hand which will include a Policy Schedule. This will show you your Insurance Company and your Policy Number – these are vital to be able to report the claim
  2. Find the claims contact number from either the list below or from your Policy Documentation we have sent you (the number is usually found in the policy wording)
  3. Report the claim to the Insurer providing full details of the incident. The Insurers will then provide you with a Claims number and will advise you what the next step is
  4. Please then ring our office as soon as possible to report the claim to us, with the Insurers claims number, so we can then look to handle your claim going forward.
  • ABC

    MOTOR – 0800 633 5430
    HOUSEHOLD – 0800 633 5814

  • AIG

    TRAVEL – 0208 253 7401

  • AGEAS

    MOTOR – 0345 122 3018
    HOUSEHOLD – 0345 122 3019
    TRAVEL – 0345 122 3280
    COMMERCIAL – 0345 122 3283

  • AGEAS OPTIMA (PREVIOUSLY GROUPAMA)

    PRIVATE MOTOR – 0370 2401895
    FLEET / CV – 0370 6002123
    HOUSEHOLD – 0370 241 2719

  • ALLIANZ

    PRIVATE MOTOR, COMMERCIAL VEHICLE – 0345 6000 676
    HOUSEHOLD – 0345 073 114
    FLEET – 0800 587 5858
    COMMERCIAL/ PROPERTY – 0844 412 9988

  • AMLIN

    GENERAL – 01245 396396

  • ASCOT

    GENERAL – 0161 494 3412

  • AVIVA

    PRIVATE MOTOR – 0800 678 999
    COMMERCIAL VEHICLE/FLEET – 0800 246 876
    FAST TRADE MINI FLEET – 0808 1015 215
    GOODS IN TRANSIT – 0161 931 8076
    HOUSEHOLD – 0800 012 345
    DISTINCT – 0800 051 1750
    MOTOR TRADE – 0808 101 2050
    COMMERCIAL & RESIDENTIAL PROP OWNERS – 0345 030 7761
    ENGINEERING – 0161 347 0103
    CONTRACTORS ALL RISKS – 0345 030 7759
    COMMERCIAL – 0345 030 7761
    LIABILITY – 0345 301 6042
    AGRICULTURAL – 0345 310 2139

  • AXA

    PRIVATE MOTOR / CV – 0345 608 0230
    FLEET/MOTOR TRADE – 0345 900 4185
    HOUSEHOLD – 0330 0246 842
    COMMERCIAL PROPERTY – 0345 600 2716
    COMMERCIAL/LIABILITY – 0345 600 2716

  • ARISTA

    MOTOR – 0844 543 3700
    COMMERCIAL & PROPERTY – 0844 770 5150

  • BRIT

    MOTOR – 0800 328 9076
    PROPERTY – 0800 587 6713

  • CHUBB

    MOTOR & HOUSEHOLD 0800 018 0678

  • CONFIDAS

    MOTOR & HOUSEHOLD – 0208 603 7187
    TRAVEL – 0141 349 2541

  • COVEA

    MOTOR – 0330 024 2240
    HOUSEHOLD – 0330 024 2255
    LIABILITY – 0330 134 8567
    COMMERCIAL/RESIDENTIAL PROPERTY OWNERS – 0330 0242 266

  • DAS

    MOTOR – 0800 783 6066
    FAMILY – 0344 893 9011

  • E-UNDERWRITING

    GENERAL – 0345 072 9986

  • ECCLESIASTICAL

    GENERAL – 0800 246 817

  • ECLIPSE

    GENERAL – 0845 470 5040

  • ERS

    MOTOR – 0345 602 3314
    HOUSEHOLD – 0345 561 1568
    FLEET – 0345 609 1235

  • HIGHWAY

    MOTOR – 0345 373 1241
    FLEET – 0800 028 9822

  • HOME & LEGACY

    MOTOR – 0845 077 0810
    HOUSEHOLD – 0344 893 8370

  • KGM

    GENERAL – 0333 555 5909

  • LEGAL & GENERAL

    HOUSEHOLD – 0345 270 0087

  • LV

    FLEET – 0800 028 9822
    COMMERCIAL & PROP OWNERS – 0800 032 1170

  • NIG

    COMMERCIAL VEHICLE – 0345 6071626
    FLEET/MOTOR TRADE – 0345 300 4644
    COMMERCIAL/LIABILITY – 0345 2465602

  • NOVAE

    GENERAL – 0800 783 8230

  • QBE

    GENERAL – 0808 100 8181

  • RAC

    GENERAL – 0870 333 2497

  • RSA

    PRIVATE MOTOR – 0800 096 4567
    CV / FLEET – 0345 675 0404
    BUSINESS – 0345 300 4006
    BUSINESS CAR – 0330 100 0565
    LIABILITY – 0345 077 0121

  • RURAL

    GENERAL – 0344 557 7177

  • SOMPO CANOPIUS

    HOUSEHOLD – 0303 366 9000

  • STERLING

    COMMERCIAL – 0330 1348 300
    HOUSEHOLD – 0330 1348 300

  • SUMMIT

    GENERAL – 01245 396 223

  • THISTLE INSURANCE

    QBE Policies – 0345 266 9664
    Brit Policies – 0345 605 1018
    Allianz Policies – 01902 392 940
    Catlin Policies – MOTOR – – 0800 066 5364
    Catlin Policies – COMMERCIAL/LIABILITY – – 0207 626 0486

  • TRADEX

    GENERAL – 0333 313 3131

  • ZENITH

    GENERAL – 0333 043 6525

  • ZENITH MARQUE (PREVIOUSLY CHAUCER)

    GENERAL – 0800 0722 050

  • ZURICH

    PRIVATE MOTOR – 0800 923 4200
    FLEET / CV – 0800 302 9055
    HOUSEHOLD – 0800 026 1790
    COMMERCIAL – 0845 300 2055